Privacy & Cookies Policy

Last updated: 20 October 2025

This Privacy & Cookies Policy explains how Steve Beattie Joinery (“we”, “us”, “our”) collects, uses and protects your personal data when you visit our website or contact us about a project. It is written to comply with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

Who we are (Data Controller)

Steve Beattie Joinery
Based in Angus, Scotland (no public street address)
Tel: 01241 823180
Mobile: 07729 357 468
Email: enquiries@stevebeattiejoinery.co.uk
Website: https://stevebeattiejoinery.co.uk/

If you have any questions about this policy or how we handle your data, please contact us using the details above.

Personal data we collect

• Contact details – name, email address, telephone numbers, and (if you provide it) your postal address.
• Project information – details you share about your property, plans, budget, timings and any files or images you upload or send.
• Communications – emails, messages and notes from calls or site visits so we can manage your enquiry and deliver our services.
• Website usage – pages viewed, IP address, device/browser data and cookies (see Cookies section). We only use analytics if enabled and with consent where required.
• Supplier/partner data – contact and payment details for trades or suppliers we work with.

How we collect your data

• Directly from you – contact forms, emails, telephone calls, social media messages, and during site visits.
• Automatically – via cookies and similar technologies when you use our website (see Cookies).
• Third parties – referral partners or public sources (e.g. Companies House, planning portals) where appropriate.

Why we use your data (lawful bases)

• To respond to enquiries and provide quotes – legitimate interests / steps prior to a contract.
• To deliver projects and manage our relationship (scheduling, updates, invoices) – contract.
• To improve our website and services (analytics, troubleshooting, testing) – legitimate interests (only with consent where required under PECR).
• To keep records, meet legal and tax obligations – legal obligation.
• Marketing (e.g. occasional service updates) – consent or soft opt-in for existing customers; you can opt out at any time.

Sharing your data

We only share personal data when necessary and with appropriate safeguards, for example:

• Service providers – website hosting & email, IT support, form/email delivery tools, analytics (if enabled).
• Trusted trades/suppliers – where needed to source materials or schedule works for your project.
• Professional advisers – accountants, insurers or legal advisers where necessary.
• Authorities – if required by law or to protect our rights or the safety of others.

We do not sell your personal data.

International transfers

Some providers may process data outside the UK. Where this occurs, we rely on appropriate safeguards such as UK adequacy regulations or standard contractual clauses to protect your information.

How long we keep your data (retention)

• Enquiries/quotes – typically up to 24 months after last contact if no project proceeds.
• Project records & invoices – normally 6 years to meet legal/tax requirements.
• Website analytics – according to cookie lifetimes set out below or the analytics tool in use.

We delete or anonymise data when it is no longer required.

Your rights under UK GDPR

You have the right to request: access to your data; correction of inaccuracies; deletion; restriction; portability; and to object to certain processing, including direct marketing. Where we rely on consent, you can withdraw it at any time.

To exercise your rights, contact us at enquiries@stevebeattiejoinery.co.uk or call 01241 823180. We may need to verify your identity. You also have the right to complain to the Information Commissioner’s Office (ICO):

Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Tel: 0303 123 1113 | ico.org.uk

Security

We use reasonable technical and organisational measures to secure personal data, including access controls, device security and encrypted connections to our website. While no system is 100% secure, we continually review our safeguards.

Cookies

Cookies are small files placed on your device. We use:

• Strictly necessary cookies – required for core site functions (security, form submission). These do not require consent.
• Analytics cookies (optional) – help us understand site usage and improve content. Set only with your consent where required by PECR.
• Functional/performance cookies (optional) – enhance features such as video embeds or maps.

Managing cookies: You can accept/decline non-essential cookies via our cookie banner (if shown) or by adjusting your browser settings. Blocking some cookies may affect site functionality. For guidance, see aboutcookies.org.

Example cookie table

Cookie	Purpose	Type	Duration
sbj_session	Maintains a secure session for basic site functions	Strictly necessary	Session
consent_status	Stores your cookie preferences	Functional	6 months
_ga (if enabled)	Google Analytics – anonymous statistics on site usage	Analytics	Up to 2 years

Email, phone & social media

If you email or call us (Tel: 01241 823180, Mobile: 07729 357 468; Email: enquiries@stevebeattiejoinery.co.uk), we process your contact details and the content of your message so we can respond. If you message us via social media, your data is also processed by that platform under its own privacy terms.

Children’s privacy

Our services are aimed at adults. We do not knowingly collect personal data from children.

Third-party links

Our website may link to other sites. We are not responsible for their content or privacy practices.

Changes to this policy

We may update this page to reflect changes in law or our services. We recommend checking back periodically. Significant changes will be noted on this page with a new “Last updated” date.